3pcs Water bottle set

🌀 30-Day Return Policy

We want you to shop with confidence! That’s why we offer a 30-day return window from the day you receive your item.

✅ Return Conditions

To be eligible for a return:

• Item must be unused, unworn, with tags attached, and in the original packaging.

• You’ll need the receipt or proof of purchase.

📩 How to Start a Return

1. Email us at:
   zenithzestshopstore@gmail.com
   (Please make sure the spelling is correct.)

2. Once your return is approved, we’ll send you:

   • A return shipping label

   • Easy-to-follow instructions

❗Important: Do not send items back without contacting us first — unauthorized returns won’t be accepted.

📦 Damaged or Incorrect Items

Please check your items as soon as you receive them.

Contact us immediately if:

• Your item is damaged or defective

• You received the wrong product

We’ll make it right — fast.

🚫 Non-Returnable Items

Some products cannot be returned:

• Perishable goods (e.g., food, flowers)

• Customized or personalized products

• Beauty/personal care items

• Hazardous materials (flammables, gases, etc.)

• Items on sale or gift cards

🔁 Exchanges

Need something else instead?

1. First, return the original item.

2. Once approved, place a new order separately.

🇪🇺 EU Customers – 14-Day Cooling Off Period

If your order was shipped to the European Union, you’re entitled to return your item within 14 days — no questions asked.

Same return conditions apply (unused, tags, original packaging).

💸 Refunds

Once we receive and inspect your return:

• We’ll notify you of refund approval

• If approved, we’ll issue your refund via the original payment method within 10 business days

💡 Note: Bank processing times may vary.
If it’s been more than 15 business days since your refund was approved, please contact us.

📧 zenithzestshopstore@gmail.com

🏢 Business Address

Zenith Zest Shop Store
📍 C668+PFC, B Block, Eden Lane Villas 1, Lahore, Pakistan